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	<title>Comments on: Google Phone Usability Research</title>
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	<link>http://blog.cre8asite.net/archives/410</link>
	<description>Building Better Web Sites Together, For A Better World</description>
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		<title>By: diane</title>
		<link>http://blog.cre8asite.net/archives/410/comment-page-1#comment-128809</link>
		<dc:creator>diane</dc:creator>
		<pubDate>Sat, 22 Nov 2008 16:03:49 +0000</pubDate>
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		<description>A very interesting article. Do you feel that more people will start to use mobile units as some companies who have brought them out have made a mess of it with screens so small you cannot really read anything.</description>
		<content:encoded><![CDATA[<p>A very interesting article. Do you feel that more people will start to use mobile units as some companies who have brought them out have made a mess of it with screens so small you cannot really read anything.</p>
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		<title>By: Bill Slawski</title>
		<link>http://blog.cre8asite.net/archives/410/comment-page-1#comment-80940</link>
		<dc:creator>Bill Slawski</dc:creator>
		<pubDate>Tue, 27 Mar 2007 13:02:57 +0000</pubDate>
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		<description>I&#039;ve been involved in planning the menu for an IVR system, Barry.  When you have multiple offices or organizations behind the IVR system, it can get interesting deciding which menu choices to offer, and how they are organized - as much political as it is based upon usability considerations.

But it does provide a lot of positive benefits if done correctly.  It will be interesting to see where Microsoft takes it.</description>
		<content:encoded><![CDATA[<p>I&#8217;ve been involved in planning the menu for an IVR system, Barry.  When you have multiple offices or organizations behind the IVR system, it can get interesting deciding which menu choices to offer, and how they are organized &#8211; as much political as it is based upon usability considerations.</p>
<p>But it does provide a lot of positive benefits if done correctly.  It will be interesting to see where Microsoft takes it.</p>
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		<title>By: Barry Welford</title>
		<link>http://blog.cre8asite.net/archives/410/comment-page-1#comment-80920</link>
		<dc:creator>Barry Welford</dc:creator>
		<pubDate>Tue, 27 Mar 2007 12:04:37 +0000</pubDate>
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		<description>That&#039;s some thought-provoking work, Bill.  Thanks for the mention.  I&#039;m becoming intrigued by the whole Interactive Voice Response (IVR) topic, which seems to be a way to improve the usability of mobile devices enormously.  Microsoft is currently buying TellMe Networks and that is an interesting pointer to how things may go.</description>
		<content:encoded><![CDATA[<p>That&#8217;s some thought-provoking work, Bill.  Thanks for the mention.  I&#8217;m becoming intrigued by the whole Interactive Voice Response (IVR) topic, which seems to be a way to improve the usability of mobile devices enormously.  Microsoft is currently buying TellMe Networks and that is an interesting pointer to how things may go.</p>
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		<title>By: Bill Slawski</title>
		<link>http://blog.cre8asite.net/archives/410/comment-page-1#comment-80750</link>
		<dc:creator>Bill Slawski</dc:creator>
		<pubDate>Tue, 27 Mar 2007 04:30:11 +0000</pubDate>
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		<description>Thanks, Joe.

I&#039;m glad that they included pictures in the article.  It added something to it, seeing little camera&#039;s clamped to mobile phones.  Still seems intrusive enought to alter the way folks are interacting with their phones.</description>
		<content:encoded><![CDATA[<p>Thanks, Joe.</p>
<p>I&#8217;m glad that they included pictures in the article.  It added something to it, seeing little camera&#8217;s clamped to mobile phones.  Still seems intrusive enought to alter the way folks are interacting with their phones.</p>
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		<title>By: Joe Dolson</title>
		<link>http://blog.cre8asite.net/archives/410/comment-page-1#comment-80620</link>
		<dc:creator>Joe Dolson</dc:creator>
		<pubDate>Mon, 26 Mar 2007 23:49:36 +0000</pubDate>
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		<description>That&#039;s a very interesting article, Bill.  Reliable testing of any kind for mobile devices is a huge challenge --- but very much well worth pursuing! Thanks for bringing this to our attention!</description>
		<content:encoded><![CDATA[<p>That&#8217;s a very interesting article, Bill.  Reliable testing of any kind for mobile devices is a huge challenge &#8212; but very much well worth pursuing! Thanks for bringing this to our attention!</p>
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